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Credit Agricole CIB outsources US IT in multimillion deal
Credit Agricole CIB has become the latest financial institution to adopt cloud infrastructure Credit Agricole CIB has signed an outsourcing deal with Genpact, under which the technology firm will help...
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Generation Y leads UK towards mobile banking
UK consumers are turning their backs on the big brands in favour of competitors Nearly two-thirds (64%) of UK current account holders would prefer to bank online or via a mobile app than via telephone...
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Using technology to drive business agility in a volatile environment
Sanjay Srivastava is head of enterprise technology services business at Genpact I’m often asked what role technology services plays in financial services. My answer is that for the leading enterprises...
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How traditional high street banks must harness the power of big data to...
Thomas Mathews is vice president of banking at Genpact At the core of the challenge for banks is understanding their customer better and using the information effectively across the business, writes...
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The role of intelligent analytics in retail banking
Thomas Mathews is vice president of banking at Genpact When looking at the retail banking industry today, I’m struck by how different the landscape is to a decade ago, writes Thomas Mathews Since the...
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Bank of Montreal signs for Kyc.com service
Michele Trogni, IHS Markit Bank of Montreal has signed onto Kyc.com’s service to streamline the collection and management of KYC (Know Your Customer) information. Kyc.com, a joint venture between IHS...
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Will augmented reality transform banking?
Alex Bray, Genpact: “AR is just emerging. Banks must seize the opportunity.” There has been a lot of rumour and speculation recently, focused around the news that Apple is working on augmented reality...
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How wearables will change everything
Alex Bray, Genpact: wearables will change everything Adoption of new digital devices has driven enormous change in retail financial services. Phone and then internet banking liberated customers from...
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Open banking – build it and they will come?
It is the innovative data wranglers that will decide the success of open banking When open banking began on 13 January 2018 with the launch of PSD2, the fintech twitterati were abuzz with predictions...
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